#As a Senior Engagement Manager you will be responsible for:
- Being a technical consultant to achieve the customer's long-term vision for high quality media and web experiences
- Being a trusted advisor and owning technical program management while maximizing Akamai's platform value for the customer
- Collaborating with internal teams to streamline service delivery for customers and to ensure team success and efficiency
- Ensuring delivery and improvements of industry leading technical consultancy and account management to create unparalleled customer loyalty
Do what you love
To be successful in this role you will:
- Have 7 years of relevant experience in Computing, Science or Engineering fields and a Bachelor's degree or its equivalent
- Have experience working in account management, customer success, or consulting services in a technical environment
- Demonstrate experience of delivering large technical customer projects successfully with a focus on customer retention and growth
- Be knowledgeable on such technologies as HTTPS, DNS, DevOps, Web Development, Web Performance, and Information Security Technologies
- Demonstrate good written, verbal and presentation skills including communicating complex technical content to a range of audiences
- Be knowledgeable of online streaming technologies and platforms
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