Sourcing & Procurement - JPMorgan Chase & Co.

Job Description

Job Description: GSS-Sourcing & Procurement–Sr. Team Member –Procurement Operations

Global Supplier Services (GSS) organization seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs. With over 1000 team members in 11 countries, our GSS works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers. Leveraging firm-wide buying power and controlling risk are consistent overarching goals. GSS then ensures that the contracted goods and services can be obtained by our employees in an efficient, cost-effective manner globally.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Job Description:

This position will work in a fast-paced high-volume team that is responsible for reviewing and approving Purchase requisition requests from LOB’s, ensuring documentations are captured and stored in compliance with document retention standards , creating Ad Hoc Blanket PO’s/CO in line with invoicing guidelines/procedures. This role includes working closely with Sourcing Managers, Suppliers, and our Line of Business Partners. This role will also require to participate in identifying process improvements, developing enhancement request requirements, writing test scripts and test execution. You may also be asked to take on stretch assignments and projects related to procurement operations

Primary Responsibilities Not Limited To:

  • Perform Ariba purchasing requisition approval and validation for Non-Catalog/Ad-hoc requests
  • Identify the right supplier to be used for the purchasing requests
  • Ensure the purchasing requisition is not for an already existing Catalog item
  • Interact with supplier and LOB to collect the necessary information needed for the purchase
  • May require to negotiate with Suppliers on pricing and to get the best quote for service/products offered by Supplier
  • Create Ad Hoc Blanket PO’s/CO in line with invoice automation processes
  • Partners with donor locations and Lines of business to resolve issues
  • Ensure compliance to country statutory and regulatory requirements
  • Manage the efficient, timely entry and maintenance of documentation
  • Meeting 24-48 SLA timeline to process requests
  • Error and productivity tracking (within departmental standards)
  • Satisfactory audit and internal Self-Assessment results
  • Identification and implementation of process improvements (project participation)
  • Manage client relationship and ensure Client satisfaction is maintained
  • Prepare reports tracking productivity and accuracy
  • Prepares ad-hoc reports /MIS as and when required
  • Analyze actual spend (catalog/non-catalog items; commodity type); conduct volume and value analysis to provide insights to convert Ad-hoc purchases to Catalog purchases.
  • Ability to create business processes /procedures and implement and adapt to change in business procedures
  • Deliver first class service to our customers & Improve end user experience
  • Ensure quality of work is accurate and pass the monthly/Quarterly internal audit reviews


  • Bachelor's degree in Commerce (preferable) or related fields or a Degree in Procurement & Supply Chain Management
  • Overall 2-4 years of experience with min 2 years in procurement or related experience in back office operations, preferably in a financial services organization.
  • Personal Computer skills with proficiency in Word, Excel, Adobe and Web based systems. 
  • Excellent verbal and written communication skills
  • 1+ years Ariba working experience is a plus
  • Strong problem-solving and analytical ability: able to think-through and outline work processes in a thoughtful and detailed manner
  • Able to prioritize issues and multi-task effectively to handle multiple assignments
  • Able to be proactive in a fast-paced environment while remaining calm under pressure
  • Proactively seeks guidance, clarification and feedback from others
  • Should be willing to work in EMEA/US hours
  • Above all, willingness to learn driven by natural intellectual curiosity with a genuine interest in knowledge gathering, problem solving and business improvement

Core Competencies

  • Good attention to detail
  • Good problem-solving abilities with an analytical mind to research and resolve issues.
  • Ability to understand and implement system/procedure/policy changes.                
  • Builds strong client relationships                    
  • Good written and verbal communication skills
  • Run and analyze reporting data
  • Able to adapt to change easily
  • Works in team environment as well as individually
  • Exhibits strong organization skills and effective time managemen

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